GreenPro App
→
Summary
Developed an advanced IoT-based system for remote monitoring and control of greenhouse conditions, integrating mobile application functionality for managing actuators like water pumps and ventilation.
About
A highly motivated Computer Engineering graduate with a robust foundation in data structures, networking, and software development. Possessing proven ability to enhance system performance, streamline operations, and improve user satisfaction through technical support and precise data annotation. Seeking to leverage analytical skills and technical expertise to contribute to innovative projects and drive operational excellence within a forward-thinking technology organization.
Work
Aya Data Ghana
|Data Annotation Specialist
Accra, Greater Accra, Ghana
→
Summary
Currently serving as a Data Annotation Specialist at Aya Data Ghana, responsible for precise data labeling and quality assurance to enhance AI model performance.
Highlights
Executed precise data annotation across diverse modalities (text, images, audio, video) for AI model training, upholding 99%+ accuracy and consistency with project guidelines.
Applied advanced annotation techniques, including bounding boxes, segmentation, and object tracking, directly enhancing machine learning application efficacy and data quality.
Leveraged specialized annotation tools to meticulously label and refine data, significantly improving AI model performance and output quality for diverse AI projects.
Greater Accra Regional Hospital
|IT Technical Support
Accra, Greater Accra, Ghana
→
Summary
Provided essential IT Technical Support at Greater Accra Regional Hospital, ensuring system reliability and optimizing user experience for medical professionals.
Highlights
Conducted routine system maintenance, updates, and implemented robust security measures, achieving optimal system performance and 100% compliance with healthcare data protection regulations.
Resolved complex IT support queries, acting as the primary escalation point for 50+ daily issues, resulting in consistently high user satisfaction ratings.
Improved the functionality of the healthcare management system, boosting operational efficiency by 15% and significantly enhancing user experience for over 200 medical professionals.
Social Security and National Insurance Trust, Airport - Accra
|Registration Officer Intern
Accra, Greater Accra, Ghana
→
Summary
As a Registration Officer Intern at SSNIT, streamlined critical registration processes and enhanced client relations through proactive support.
Highlights
Streamlined the registration and re-enrollment process for over 500 clients, improving accuracy in biometric and insurance verification and reducing processing delays by 20%.
Managed pension payrolls and contributions for 1,000+ members, resolving complex registration challenges and increasing departmental workflow efficiency by 10%.
Provided personalized guidance to clients on registration and benefit procedures, achieving high client satisfaction scores and fostering strong relationships through proactive support.
Education
Kwame Nkrumah University of Science and Technology
Kumasi, Ashanti Region, Ghana
→
Bachelor of Science
Computer Engineering
Grade: 3.0/4.0 (Second Upper)
Courses
Computer Networking
Secure Networks/Cybersecurity
Software Engineering
Embedded Systems
Control Systems
Computer Architecture
Digital Systems
Data Structures
Distributed Systems
Calculus
Entrepreneurial Development
Robotics
Languages
English
Certificates
Introduction to Critical Infrastructure Protection (ICIP)
Issued By
OPSWAT
Introduction to Networking Essentials
Issued By
Cisco
Endpoint Security
Issued By
Cisco
Networking Basics
Issued By
Cisco
Cybersecurity Fundamentals Associate
Issued By
OPSWAT
Skills
Programming Languages
Python, C++, Pandas, SQL, Dart, React.
Data & AI Tools
Cvat, V7 Darwin, Superb AI, Data Visualization, Infogram.
Workspace & Collaboration Tools
ClickUp, Slack, Miro, Microsoft Office Suite, Google Workspace, Github.
Design Tools
Figma, Adobe XD, AutoCAD, Photoshop.
Networking & Cybersecurity
Computer Networking, Secure Networks, Cybersecurity, Networking Essentials, Endpoint Security, Critical Infrastructure Protection.
Software & Systems Engineering
Software Engineering, Embedded Systems, Control Systems, Computer Architecture, Digital Systems, Data Structures, Distributed Systems.
Project Management & Operations
Project Development, Problem Resolution, Workflow Efficiency, Process Improvement, Stakeholder Management.
IT Support & System Administration
System Maintenance, IT Support Queries, Healthcare Systems Management, Troubleshooting.
Data Management & Quality
Data Annotation, Bounding Boxes, Segmentation, Key Point Marking, Object Tracking, Machine Learning Applications, Data Labeling, Data Quality Assurance.
Projects
Reporting App
→
Summary
Created a platform facilitating effective communication between students and relevant authorities for swift problem resolution.